Need help?
By far the quickest way to get help is to connect an AI agent
and ask it questions - it can answer questions about and troubleshoot any aspect of your auction
in seconds.
Frequently asked questions
The FAQ answers most questions about bidding, invoices and running an auction.
Video tutorials
Each one walks through running an auction from start to finish.
Running an online auction
Jump to content in this video
- Intro
- Account creation
- Auction creation
- Setting the location to exchange lots
- Rules
- Joining the auction
- Adding lots
- Copying lots
- Issues with joining your auction
- Bidding and proxy bidding
- Sniping and the end of the auction
- Invoices
- PayPal Batch Invoicing
- What happens if someone doesn't pay?
- Lot labels
- Stats
- Multi-location auctions
- Help and support
Running an in-person auction
Jump to content in this video
- Intro
- Account creation
- Auction creation
- Rules
- Location
- Joining the auction
- Adding users manually
- Users joining your auction
- Auction administrators
- Adding lots
- Editing lots
- Users adding lots
- Lot labels
- The auction itself: Set lot winners
- Some common issues with selling lots
- Invoices and payments
- Auction hall layout
- Images and lots
- Selling fees discounts for club members
- Changing bidder numbers
- Stats
- Attrition and Buy Now
- Reusing rules in your next auction
- Copying users between auctions
- Advertising
- Help and Support
Still got questions?
Reach out, always happy to chat - we'll get back to you by email.
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